About Us | North East Toilet Cubicles

About Us

We are a leading provider of high-quality, durable, and stylish toilet cubicles in the North East region. Our exceptional attention to detail, commitment to customer satisfaction, and passion for innovation make us the go-to choice for businesses and institutions in various sectors.

Established in 2006, our journey began with a simple mission: to provide the highest quality toilet cubicles to organisations in the North East. Through the years, we’ve broadened our range of products and services to accommodate a vast and varied customer base including educational facilities, healthcare establishments, commercial enterprises, and leisure venues. Our growth and success are a testament to our unwavering dedication to customer satisfaction and continuous improvement.

Sustainability and Ethics

As leading toilet cubicle manufacturers, we are deeply invested in sustainable practices, ensuring our processes and products have a minimal environmental footprint. We source materials responsibly and are always looking for ways to reduce waste and enhance recyclability without compromising on quality or design.

We believe in upholding the highest ethical standards in all our business operations. From the treatment of our employees to our interactions with clients, we operate with integrity and transparency. Our commitment to ethical practices not only reflects our company’s values but also fosters a culture of trust and respect with our partners and customers.

Hardware

Images shown are for illustrative purposes only, we reserve the right to change the products sold.

Hardware is supplied as standard in a silver (SSA) finish, other than our Warrior Range supplied in a black textured finish.

Images may show powder-coated finishes which are not a standard finish.

Indicator face plates carry our company details.

Colours & Samples

Images shown are for illustrative purposes only, due to photographic and or print processes, colours shown may slightly differ from the actual product. Samples of the finishes are freely available on request.

Colours requested in more than one board product may have a colour variation.

We cannot be held responsible for the discontinuation of hardware, board and/or colours.

Tolerances

Goods may have a tolerance of 5mm more or less than that specified the existence of such tolerances will not constitute a breach of contract, we accept no liability to “The Buyer” in respect of the existence of the tolerances in the Goods.

In the case of decorative finishes, neither adherence to a particular shade of colour nor perfect consistency of colour or pattern can be guaranteed. We accept no liability to “The Buyer” in respect of the existence of the tolerances in the Goods.

Cleaning & Maintenance

All Powder Coated Surfaces and Anodised (SSA) Surfaces must be cleaned with mild liquid soap only, the finish must then be wiped with a clean cloth and dried.

Under no circumstances must the following agents be used:

  • Abrasive powders or scouring pads
  • Ceramic tile cleaners
  • Solutions containing more than 1% be volume of ammonia
  • Solutions containing acids or lye
  • Solutions containing bleach

For more details on maintenance and cleaning please check the following document:

Furniture, Board Cleaning and Maintenance

Delivery Information

  • Goods are normally distributed and delivered via a national network.
  • Long length such as head rail may be delivered separately from the cubicles.
  • Due to the size of the items, the packing cannot be made water proof. Therefore goods must not be left outside.
  • It is “The Buyers” responsibility to ensure you are able to receive the goods ordered.
  • All deliveries are to the kerb side.
  • The pallet size for “Standard Cubicles” is 1550 x 1850. Height and weight will depend on the quantity ordered. This should be taken into account when ordering.
  • Irrespective of the quantity ordered the items are big and heavy.
  • “The Buyer” should have the resources in which to accept delivery including getting the items from kerbside/delivery vehicle into their building.
  • It is “The Buyers” responsibility to ensure they are able to receive the goods and either have a forklift, access to a forklift or have adequate manpower to facilitate receipt of the goods ordered.
  • If a delivery cannot be made, is refused, turned away, “The Buyer” or their representatives are not on site, incorrect delivery details are given or for any other reason then the full cost of delivery would be payable prior to re-delivery.

Damage of Goods in Transit

Goods are delivered by pallet or similar either direct or by a third party. Upon delivery goods must be unpacked and inspected for damage prior to signing for a delivery.

If any goods are “Damaged in Transit”, goods must be signed for as damaged, this must be clearly stated on the Couriers delivery note.

FAILURE TO INSPECT GOODS PRIOR TO SIGNING FOR THE DELIVERY

If the Goods are signed for without prior inspection for whatever reason, you will assume responsibility for the goods and any damage.

Please read our Delivery Rates (PDF)

Please read our DELIVERY & COLLECTION TERMS (PDF)

For any further information on our products or services contact us on 01429 650329.

To view our full and binding Terms and Conditions please open the below PDF file.

North East Toilet Cubicles Terms and Conditions (PDF)

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